In May 2008 the State Revenue Office released its first Taxpayer Charter. The Charter was developed for taxpayers and their representatives to provide information that will assist them to comply with their taxation responsibilities.

The charter outlines the service standards a taxpayer can expect to receive from the State Revenue Office. The aim of the charter is to communicate our commitment to being transparent and accountable, and in line with this we will deliver regular report cards against its standards.

As this is our first Taxpayer Charter, we would welcome any input you may have. Current at May 2008, we plan to review this Charter in twelve months and then every three years thereafter.

Publications
Taxpayer Charter
Quarterly Report (Jul-Sep 2008)
Quarterly Report (Oct-Dec 2008)
Quarterly Report (Jan-Mar 2009) (NEW)

Feedback
We welcome your feedback on this Taxpayer Charter, our services and our dealings with you. Your feedback will assist us in improving our services. A complaints process is available where we will respond to any concerns you may have regarding our services. Similarly, we appreciate your feedback when our service exceeds your expectations.

Telephone: (03) 6233 8070
Facsimile: (03) 6234 3357
Email: revfeedback@treasury.tas.gov.au
Mail: Commissioner of State Revenue
State Revenue Office
GPO Box 1374
Hobart Tas 7001