Electricity Concessions

Overview


The Tasmanian Government offers several electricity concessions to provide a balance in the standard of living and access to this essential service for members of the Tasmanian Community. The concessions scheme recognises that many Tasmanians on low or fixed incomes need assistance to afford basic services such as electricity.

The following concessions for eligible customers are applied as a daily discount:

  • Annual electricity concession
  • Medical heating or cooling concession
  • Life support concession

Customers may qualify for all three concessions provided the individual criteria of each concession is met.

Annual Electricity Concession

The annual electricity concession provides a daily discount to eligible customers at a cents-per-day rate. The current concession is 132.557 cents per day.

Medical Cooling or Heating Concession

The medical cooling or heating concession provides a daily discount to eligible customers who have, or live with a person who has, a medical condition that requires the cooling or heating of the customer's principal place of residence in order to manage that condition.

The current concession is 39.704 cents per day. Customers must be eligible to receive the annual electricity concession to qualify for the medical cooling or heating concession.

Life Support Concession

The life support concession provides a daily discount to eligible customers who use an approved life support system, or who live with someone who uses such a system. The current approved life support systems and their daily discounts are:

Life Support SystemDiscount Amount (cents per day)
Oxygen Concentrator98.249 cents
Peritoneal dialysis machine72.895 cents
Haemo-dialysis machine72.895 cents
Chronic positive pressure and airways regulator34.863 cents
Respirator (iron lung)129.943 cents
Combination oxygen concentrator and chronic positive pressure and airways regulator133.112 cents
Phototherapy machine185.148 cents
Left ventricular assist device34.863 cents

 

Eligibility Criteria

Annual Electricity Concession

The person seeking the concession must hold one of the following cards:
  • Pensioner Concession Card (Centrelink or Veterans' Affairs); or
  • Health Care Card; or
  • ImmiCard (Bridging Visa E); or
  • Tasmanian Concession Card (issued by the Department of Premier and Cabinet).

The name on the concession card must match the name of the account holder of the electricity account. The concession recipient must be responsible for the payment of the electricity account.

The annual electricity concession is only available for the customer's principal place of residence. Concessions cannot be claimed for holiday homes or investment/rental properties.

The electricity account must be billed at a general domestic tariff rate or its equivalent. Electricity accounts that combine domestic and commercial or business tariffs are not eligible for the concession.

How to apply
To apply for an electricity concession, please complete the Annual Electricity Concession Application Form (also available from Aurora and Service Tasmania) and forward to your electricity retailer. The State Revenue Office cannot accept and approve applications as this is the responsibility of electricity retailers.
Medical Cooling or Heating Concession

The person seeking the concession must hold either a Pensioner Concession Card or a Health Care Card. ImmiCard and Tasmanian Concession Card holders are not eligible for this concession.

Examples of medical conditions that qualify for the medical cooling or heating concession include, but are not limited to:
  • Multiple sclerosis
  • Lymphoedema
  • Parkinson's disease
  • Fibromyalgia
  • Motor neurone disease
  • Post polio syndrome/poliomyelitis
  • Scleroderma
  • Systemic Lupus Erythematosus (SLE)

How to apply
Eligible medical cooling or heating customers must complete the Medical Cooling or Heating Concession Application Form (also available from Aurora and Service Tasmania). The form must be signed by a medical practitioner as verification that a member of that household requires cooling or heating of the residence. Forward the form to your electricity retailer. The State Revenue Office cannot accept and approve applications as this is the responsibility of electricity retailers.
Life Support Concession

The electricity account holder must require, or live with a person who requires, an approved life support system in their principal place of residence.

They do not need to quality for the annual electricity concession to qualify for the life support concession.

The approved life support systems that qualify for the life support concession are:
  • Oxygen Concentrator
  • Peritoneal dialysis machine
  • Haemo-dialysis machine
  • Chronic positive pressure and airways regulator
  • Respirator (iron lung)
  • Combination oxygen concentrator and chronic positive pressure and airways regulator
  • Phototherapy machine
  • Left ventricular assist device

How to apply
Eligible customers must complete the Life Support Concession Application Form (also available from Aurora and Service Tasmania). The form must be signed by a medical practitioner as verification that a member of that household requires a home-based life support system. Forward the form to your electricity retailer. The State Revenue Office cannot accept and approve applications as this is the responsibility of electricity retailers.

More information

For more information about electricity concessions, contact Aurora Energy on 1300 132 003, Monday to Friday 9 am - 5 pm

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