The following concessions for eligible customers are applied as a daily discount:
- Annual electricity concession
- Medical heating or cooling concession
- Life support concession
Customers may qualify for all three concessions where the criteria of each concession is met.
A once-off winter energy supplement is also available for eligible concession customers.
|The annual electricity concession provides a daily discount to eligible customers.||||The life support concession provides a daily discount to eligible customers who use or live with someone who uses an approved life support system.|
|The medical cooling or heating concession provides a daily discount to eligible customers requiring their home to be cooled or heated.||||The Winter Bill Buster discount is a once-off discount of $119 per household.|
Retrospective claims were introduced to assist where there is a delay in the issue of a Pensioner Concession Card, Health Care Card, Immicard or Tasmanian Concession Card. Retrospective claims are limited to twelve months.
For a retrospective claim to apply on a particular date the applicant must have, on or before that date:
- submitted to an authorised electricity retailer a completed application form for the medical cooling or heating concession, or annual electricity concession; and
- been eligible to hold a Pensioner Concession Card, Health Care Card, Immicard or Tasmanian Concession Card.