Life support concession

​​​​​​​The life support concession provides a discount to eligible customers who use an approved life support system, or who live with someone who uses such a system. On and from 1 July 2025, the approved life support systems and their daily discounts are:

 Life Support System  Discount Amount Per Day (GST inclusive) Annual amount​​

 Oxygen Concentrator
 131.091 cents
​$478.48
 Peritoneal dialysis machine​
 97.262 cents
​$355.00
 Haemo-dialysis machine
 97.262 cents
​$355.00
 Chronic positive pressure and airways regulator
 46.516 cents
​$169.78
​ Continuous positive airways pressure machine
​ 46.516 cents
​$169.78
 Respirator (iron lung)
 173.377 cents
​$632.83
 Combination oxygen concentrator and chronic positive
 pressure and airways regulator
 177.607 cents
​$648.27
 Phototherapy machine
 247.035 cents
​$901.68
​ Left ventricular assist device
​ 46.516 cents
​$169.78
​ Nebuliser machine (mains powered only)
​13.146 cents
​$47.98

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Eligibility

The electricity account holder must require, or live with a person who requires, an approved life support system in their principal place of residence.

They do not need to quality for the annual electricity concession to qualify for the life support concession.

The approved life support systems that qualify for the life support concession are:
  • Oxygen concentrator
  • Peritoneal dialysis machine
  • Haemo-dialysis machine
  • Chronic positive pressure and airways regulator
  • Respirator (iron lung)
  • Combination oxygen concentrator and chronic positive pressure and airways regulator
  • Continuous positive airways pressure machine
  • Phototherapy machine
  • Left ventricular assist device
  • Nebuliser machine (main powered only)

How to apply

Retail Customers

Retail customers receive the concession as a daily discount shown as a credit on their electricity bill. The concession starts from the date the electricity retailer receives the completed application form. The amount on each bill depends on how many days are in the billing period and when the customer applied.​

To apply for the life support concession:

  • contact your retailer for more information on how to apply; OR
  • complete the Life support concession application (also available​ from your electricity retailer and Service Tasmania) and have it medically certified by the treating medical practitioner; and 
  • send the form to your electricity retailer.  
The State Revenue Office cannot accept and approve applications, it is the responsibility of your electricity retailer.​

Embedded Network Customers:

Concessions to embedded network customers are paid on an annual basis. For more information or to apply, please visit a Service Tasmania outlet or the Service Tasmania website.​

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