The following concessions for eligible customers are applied as a daily discount:
- Annual electricity concession
- Medical heating or cooling concession
- Life support concession
Customers may qualify for all three concessions where the criteria of each concession is met.
Retrospective claims were introduced to assist where there is a delay in the issue of a Pensioner Concession Card, Health Care Card, Immicard or Tasmanian Concession Card. Retrospective claims are limited to twelve months.
For a retrospective claim to apply on a particular date the applicant must have, on or before that date:
- submitted to an authorised electricity retailer a completed application form for the medical cooling or heating concession, or annual electricity concession; and
- been eligible to hold a Pensioner Concession Card, Health Care Card, Immicard or Tasmanian Concession Card.