​1. Click on your account name from the home menu.

2. Click on the Communications menu as follows:

3. Amend the Status drop down list if required.

4. The communications are displayed as follows:

5. To respond, click on the Reply link.

6. The Reply to SRO screen is displayed as follows:

7. Enter a Message

8. Click on the Browse button to attached a file, if required.

9. Click on the Send button.​