Exemptions and concessions

​​​​​​​​​Apply an exemption or concession

When entering your transaction into TRO, you will come to the Exemptions and concessions page.

To apply an exemption or concession you will need to complete the following fields:

  1. Is an exemption or concession being sought? Choose "yes" from the drop down box. 
  2. Exemption/ Concession category: this field is not compulsory. You can skip this field if you know the section in the legislation or a key term within the name of the concession or exemption. 
  3. Exemption / Concession section: start typing key words or the relevant legislation section number in the text field. A list of possible matches will appear in a list below the box, click on the relevant item. You can also type a space into this field to return the list of all exemptions and concessions. 

You will need to ensure you have the correct evidence for your concession or exemption. Make sure you read the: 

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Read the TRO user fact sheet on how to apply the duty ​relief:

Learn more about this duty relief in the fact sheet:​
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